Frequently Asked Questions
Everything you need to know about shopping with Girl In Mind.
How long does shipping take and what are the costs?
We offer several shipping options including Standard Delivery (3-5 working days) and Next Day Delivery for orders placed before 4pm. Shipping costs are calculated at checkout based on your location and selected speed.
What is your return policy?
We want you to love your purchase! If you are not completely satisfied, you can return your items within 28 days of receipt. Items must be unworn, unwashed, and have all original tags attached.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website so you can follow your parcel's journey.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Clearpay.
How do I know which size to order?
To help you find the perfect fit, we provide a detailed Size Guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order is confirmed. However, you can return any unwanted items once they arrive.